Frequently Asked Questions

Beaumont Enterprise
380 Main St.
Beaumont, TX 77701
409-833-3311

email us

online@beaumontenterprise.com - Report a problem with the Web site or ask a question about BeaumontEnterprise.com.

tmaillet@beaumontenterprise.com - Get permission to publish content from BeaumontEnterprise.com or the newspaper.

localnews@beaumontenterprise.com - Send a news tip or idea for a story to the Enterprise.

drmatthews@hearstnp.com - Report a delivery problem.

readerrep@beaumontenterprise.com - Send comments about news content to Beaumont Enterprise reader representative.

Circulation

Q. How do I subscribe?

A. To subscribe, please call us at (409) 838-2818 or Subscribe online.

Q. How do I put my subscription on hold?

A. To put your home delivery on hold, please call us at (409) 838-2818 or sign up for a Vacation Stop online.

Q. I got the wrong paper or I didn't get my paper?

A. To report a service issue, please call us at (409) 838-2818. You may also Report a Service Issue online.

Q. I'm moving, how do I change my address?

A. To update your address, please call us at (409) 838-2818 or submit your Address Change online.

Q. When is the Enterprise supposed to be delivered?

A. The deadline for delivery of the Enterprise on Mondays through Saturday is 6:30am. On Sundays, the delivery deadline is 7:30am. If you do not receive your delivery of the Enterprise, contact us before 10:00am Monday through Friday, and 11:30pm on Saturdays and Sundays, we will deliver a replacement for the missed paper. Please call (409) 838-2818 and follow the prompts.

Q. I don't understand my bill, how should I read it?

A. Please read the following PDF document which outlines how to read your bill.

Q. How do I access my eEdition?

A. Please use this link for the e-Edition FAQ.

Q. How do I become a carrier?

A. For carrier opportunities with the Beaumont Enterprise, please call (409) 838-2818. You must be 18 years or older with a social security card and demonstrate compliance with applicable laws (including a good DPS record, an insured vehicle, and a valid driver’s license). As an independent contractor you must provide your own equipment, such as a car or van, and supplies, such as gas, to complete the delivery services.

Q. How can I get an older copy of the paper?

A. To purchase older copies, please call us at (409) 838-2818 or visit the front desk at The Beaumont Enterprise in downtown Beaumont. Need directions?

Editorial

Q. How can I submit a news tip?

A. Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise.

Q. Where can I find the paper's address and phone number?

A. The mailing address is:
The Beaumont Enterprise
380 Main Street
Beaumont, TX 77701

The main contact and general information phone number is: (409) 833-3311.

Please visit the Contact Us page for a comprehensive list of e-mail addresses and phone numbers for The Beaumont Enterprise and BeaumontEnterprise.com.

Q. How do I get to The Beaumont Enterprise building?

A. The Beaumont Enterprise, 380 Main St, sits at the corner of Main St. and Mulberry St. next door to the giant Dalmatian spotted fire hydrant in downtown Beaumont. Our building is surrounded by Main, Mulberry & Pine Streets.

View The Beaumont Enterprise in a larger map

Q. How do I submit a letter to the editor?

A. The Enterprise does not accept anonymous letters to the editor and therefore requires a correct email, street address and phone number which will be verified before your letter is run. We require this information for all letters to the editor but will only publish your name and city with the letter online or in print.

The best way to submit a Letter to the Editor online is to use our Letters Submission Page. Alternately you may e-mail your letters to Opinions@BeaumontEnterprise.com but they must include all required information to be considered for use in the print edition of The Beaumont Enterprise.

Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise.

Q. Where do I send a press release?

A. For submitting press releases on general topics of interest to the Southeast Texas-area readership, please e-mail LocalNews@BeaumontEnterprise.com Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise.

Q. How do I list an event?

A. To list your event in the paper you must submit it to our online events calendar. Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise. List your event in our online calendar and have it considered for print publication here.

Advertising

Q. How do I submit an obituary notice?

A. "Deceased" listings and the "services today" listings are only accepted from funeral homes. Paid obituaries are generally accepted from funeral homes; however, individuals may submit paid obituaries and memorials by calling (409)880-0773, visiting the front desk at The Beaumont Enterprise building in downtown Beaumont, or by email to AdObits@BeaumontEnterprise.com. Email must include the submitter's name, address and a phone number where they can be reached for verification. Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise.

Q. How can I place an ad?

A. For information about advertising with us in print and online, please visit the Advertise With Us page.

For our most current classifieds rates in The Beaumont Enterprise, please contact our Classifieds Customer Service department via email or call (409) 838-2888.
  • To place a merchandise classified ad online, please call (409) 838-2888 to speak with a representative or visit our online marketplace.
  • To list your car for sale, please call (409) 838-2888 to speak with a representative.
  • To place a real estate listing, please call (409) 838-2888 to speak with a representative.
  • To place a recruitment ad, please visit http://hotjobs.beaumontenterprise.com, or call (409) 838-2888.

Q. How do I submit a bridal/anniversary/engagement announcement?

A. Please email Milestones@BeaumontEnterprise.com or call (409)880-0773 for help placing announcements for weddings, engagements, anniversaries, births, retirements or other personal memories. Please visit our Submission Policy page for complete details on submitting content to The Beaumont Enterprise.